Highland eHealth's AI Code of Ethics

Highland eHealth: AI Code of Ethics
Building upon the enduring principles of health information management and a developed understanding of AI's unique challenges, this code of ethics guides all work undertaken by Highland eHealth. Highland eHealth is committed to fostering responsible, equitable, and trustworthy Artificial Intelligence in healthcare.
Our Commitment to Ethical AI in Healthcare:
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Prioritize Patient Well-being & Safety: We commit to ensuring that AI systems are designed, deployed, and managed to maximize patient benefit, minimize harm, and always uphold the highest standards of safety in clinical and operational contexts.
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Uphold Data Privacy & Security: We advocate for and implement rigorous measures to protect the privacy and confidentiality of all health information processed by AI, ensuring robust security against unauthorized access, misuse, and breaches throughout the AI lifecycle.
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Champion Fairness & Equity: We are dedicated to identifying, mitigating, and preventing algorithmic bias, striving for equitable outcomes and ensuring AI systems do not perpetuate or exacerbate health disparities across diverse patient populations.
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Demand Transparency & Explainability: We promote clarity in AI's decision-making processes, advocating for systems that are understandable to clinicians, accountable to organizations, and transparent to patients, fostering informed trust.
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Ensure Human Oversight & Accountability: We insist on the crucial role of human judgment and oversight in all AI applications, establishing clear lines of responsibility and mechanisms for human review and intervention, particularly in patient-facing or high-stakes scenarios.
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Foster Responsible Innovation: We encourage the thoughtful and ethical adoption of AI, guiding organizations to integrate these tools in ways that align with their core mission, enhance human capabilities, and contribute positively to the future of healthcare.
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Advocate for Continuous Learning & Adaptation: We commit to ongoing education and adaptation to the evolving AI landscape, and we empower our clients to build a culture of continuous learning and proactive ethical governance.
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Adhere to Compliance & Best Practices: We ensure all AI initiatives align with relevant laws, regulations (e.g., HIPAA, OCR guidance, state-specific mandates), and emerging industry best practices for ethical AI.